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OneDesk MCP Server

OneDesk is powerful helpdesk and project management software in a single application. Support your customers and manage projects in one place.

Productivity

Getting started

Configure and install the MCP server for your preferred client

Configuration

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Client-specific instructions

Follow the instructions below for your specific MCP client

Navigate to Settings, then Cursor Settings
Select MCP on the left
Click Add new global MCP server at the top right
Copy and paste the server config to your existing file, then save

Available tools

Add all 7 actions as tools in your MCP client

Create Message

Creates a message or comment. See the documentation.

Create Project

Creates a project/space. See the documentation.

Find Item

Search for an existing item. See the documentation.

Find Project

Search for a project/space by name or ID. See the documentation.

Create Item

Creates a new item. See the documentation.

Update Item

Updates an existing item. See the documentation.

Create User

Creates a user or a customer. See the documentation.

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