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Gorgias MCP Server

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center.

Commerce

Getting started

Configure and install the MCP server for your preferred client

Configuration

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Client-specific instructions

Follow the instructions below for your specific MCP client

Navigate to Settings, then Cursor Settings
Select MCP on the left
Click Add new global MCP server at the top right
Copy and paste the server config to your existing file, then save

Available tools

Add all 7 actions as tools in your MCP client

Create Ticket Message

Create a message for a ticket in the Gorgias system. See the documentation

Retrieve a Customer

Retrieve a customer. See the docs

Update Customer

Update a customer. See the docs

Update Ticket

Updates a predefined ticket in the Gorgias system. See the documentation

Create Ticket

Create a new ticket. See the docs

List Tickets

List all tickets. See the docs

Create Customer

Create a new customer. See the docs

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